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Yalla MediaYalla Media

Terms of Service

Last updated: June 2026

These Terms of Service (“Terms”) are a legal agreement between you and Yalla Media FZ-LLC (“Yalla Media,” “we,” “us,” or “our”), a company registered in Dubai, United Arab Emirates. They govern your access to and use of yallamediaai.com, our AI tools, digital products, marketplace, and agency services (collectively, the “Services”). By creating an account or using the Services, you agree to these Terms. If you do not agree, do not use the Services.

1. Eligibility

You must be at least 18 years old and able to form a binding contract to use the Services. If you use the Services on behalf of an organisation, you represent that you are authorised to bind that organisation to these Terms.

2. Accounts

Some features require an account. You agree to provide accurate information, keep your credentials confidential, and remain responsible for all activity under your account. Notify us promptly of any unauthorised use. We may suspend or terminate accounts that violate these Terms or that we reasonably believe pose a security or legal risk.

3. Acceptable use

Your use of the Services, and in particular our AI tools, is governed by our Acceptable Use Policy, which is incorporated into these Terms. You must not abuse, overload, reverse-engineer, or attempt to circumvent rate limits or security controls, and you must not use the Services for unlawful, harmful, or deceptive purposes.

4. Payments, plans, and subscriptions

Paid plans, subscriptions, and one-time purchases are billed through our payment processor, Stripe. By purchasing, you authorise us and Stripe to charge your selected payment method for all applicable fees and taxes.

  • Subscriptions renew automatically at the end of each billing cycle until cancelled. You can cancel at any time from your account; cancellation takes effect at the end of the current paid period.
  • Free tiers and trials may include usage credits or limited features and may change or end at our discretion.
  • Price changes will be communicated in advance and apply from your next renewal.
  • Taxes such as VAT may be added based on your billing location.

Refunds are handled in accordance with our Refund Policy.

5. Digital products and licensing

When you purchase a digital product, template, Claude Skill, plugin, or workflow, we grant you a non-exclusive, non-transferable, worldwide licence to use it for your own business or personal projects, subject to any licence terms shown at purchase. Unless expressly permitted, you may not resell, redistribute, sublicense, or publicly share the product files, and you may not remove proprietary notices. We retain all intellectual-property rights in the products and the Services.

6. Agency services and deliverables

Bespoke agency engagements are governed by these Terms together with any separate proposal, statement of work, or order form, which prevails in case of conflict. Ownership of custom deliverables transfers as set out in the applicable statement of work, typically upon full payment.

7. Your content

You retain ownership of the content and inputs you provide. You grant us a limited licence to host, process, and transmit your content as necessary to operate the Services. You are responsible for ensuring you have the rights to submit your content and that it does not infringe third-party rights or violate law.

8. AI outputs and accuracy

AI-generated outputs are produced by automated systems and may be inaccurate, incomplete, or unsuitable for your purpose. Outputs are provided for your review and you are responsible for verifying them before relying on or publishing them. We make no guarantee that outputs are unique, error-free, or fit for any particular purpose.

9. Intellectual property

The Services, including software, designs, text, logos, and branding, are owned by Yalla Media FZ-LLC or our licensors and are protected by intellectual-property laws. Except for the rights expressly granted to you, no rights are transferred.

10. Third-party services

The Services rely on third parties such as our payment processor, hosting and storage providers, and AI model providers. Your use of those services may be subject to their own terms, and we are not responsible for their acts or omissions.

11. Disclaimers

The Services are provided “as is” and “as available” without warranties of any kind, whether express or implied, including warranties of merchantability, fitness for a particular purpose, and non-infringement, to the maximum extent permitted by law. We do not warrant that the Services will be uninterrupted, secure, or error-free.

12. Limitation of liability

To the maximum extent permitted by law, Yalla Media FZ-LLC and its officers, employees, and partners will not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits, revenue, data, or goodwill. Our total aggregate liability arising out of or relating to the Services will not exceed the amount you paid us for the Services in the twelve months preceding the event giving rise to the claim.

13. Indemnification

You agree to indemnify and hold harmless Yalla Media FZ-LLC from claims, damages, and expenses arising out of your misuse of the Services, your content, or your violation of these Terms or applicable law.

14. Suspension and termination

You may stop using the Services at any time. We may suspend or terminate access if you breach these Terms, fail to pay, or use the Services in a way that creates risk or legal exposure. Provisions that by their nature should survive termination will survive.

15. Governing law and disputes

These Terms are governed by the laws of the United Arab Emirates as applied in Dubai, United Arab Emirates, without regard to conflict-of-law rules. You agree to the exclusive jurisdiction of the competent courts of Dubai, UAE, for any dispute that cannot be resolved informally, unless otherwise required by mandatory local law.

16. Changes to these Terms

We may update these Terms from time to time. Material changes will be posted on this page with a revised “Last updated” date. Continued use of the Services after changes take effect constitutes acceptance.

17. Contact us

Questions about these Terms? Email [email protected] or visit our contact page. See also our Privacy Policy.

This document is a template provided for convenience and does not constitute legal advice. It should be reviewed and adapted by qualified legal counsel before being relied upon.